Enter your code
A short-lived code links this page to the correct support request.
Secure, consent-first support
Remote help, without the runaround.
Enter the one-time code from your technician. You will see every step before a support session begins—and you can end it at any time.
Encrypted connectionSingle-use codesClear consent
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Start a support session
Codes expire 10 minutes after they are created.We will never ask for banking passwords or payment-card details.
What to expect
You stay informed at every step.
Open RustDesk
RustDesk creates the encrypted connection to our self-hosted server.
Approve the technician
Check who is connecting, then approve only when you are comfortable.
End whenever you choose
Closing RustDesk or selecting disconnect ends the technician’s access.
Privacy mode
Private work deserves a clear explanation.
If privacy mode is needed, your display may be temporarily protected while the technician works. You will see an honest support notice—not a fake system update.